Explore HospitalRadio.ie’s Commitment to Excellence
This section outlines our dedication to privacy, quality, and listener satisfaction, providing a clear summary of the policies that shape our station’s standards and practices.
Comprehensive Policies & Procedures Overview
Explore our station’s key policies on privacy, quality control, and complaint management to ensure listener safety and satisfaction.
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Privacy Commitment
Our dedication to protecting listener information with strict privacy guidelines and transparent data handling.
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Quality Assurance
Ensuring broadcast excellence through rigorous quality checks and continuous improvement initiatives.
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Complaint Handling
A clear and fair process to address listener concerns promptly and effectively, maintaining trust.
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Accessibility Standards
Promoting inclusivity by adhering to accessibility requirements for all listeners and contributors.
Complaints Procedure
Code of Practice on Complaints Handling Introduction HospitalRadio.ie aims to deliver the best possible service to our listeners. We also aim to ensure that our content is compliant with the requirements set out in the Broadcasting Act, 2009 andits ammended broadcasting codes published by Coimisiún Na Meán (CNAM) the Broadcasting Authority for Ireland. We welcome
Quality Control
We believe that Quality Control is an important part in the running of our Radio Service. This begins at the point of entry for new volunteers, and commences with an induction afternoon where new staff can become acquainted with the service. Underpinning such a quality service there is a need for good communication to exist
Volunteering
Our aim is to provide an entertaining and informative service for our service users. The careful blend of music based shows, specialist programmes and the music request programmes and competitions helps to form bonds in a therapeutic way between residents, relatives and staff of the Hospital. Volunteers new to presenting undergo a period whereby they
Our presenters and producers dedicate themselves to spreading joy and companionship through every broadcast.
Paul James
Senior Producer & Presenter
With decades of expertise, Simon ensures each program is crafted with care, professionalism, and heartfelt connection.
Simon Campbell
Lead Presenter